Our Policy

OurPolicy

Prakash Pump industries, A professional Manufacturer in fluid handling machineries. We are an ISO 001-2008 Certified Manufacturing Company based on India with a rich and successful history & experience of Manufacturing of End Suction Pump, vertical and horizontal multistage Pumps, Openwell & Borewell Submersible Pumps, Sewage & Dewatering Pumps, TEFC Induction & Submersible Motors and Peripheral Domestic Mono-bloc Pumps. Our products diversification serves a wide range to Industries & Corporate Offices as per manufacturing & testing Standards.

We as manufacturer continue to consolidate and expand our activities with passion to run more and reach new heights through innovative designing solutions, advanced manufacturing methods, quality & being more customers focused.

Good Corporate Governance ensures the success of the Company on the basis of trust & respect. We consider Corporate Governance to be an integrated, holistic approach that encompasses all corporate values, processes & goals. Integrity guides our conduct towards our Customers, Suppliers, and the

general public. To a substantial degree, our group’s public Image is determined by our behavior & the way each of us present and conducts himself or herself.

 

Why Choose us??

  • In depth Technical Expertise to recommend the perfect Solution.
  • Cost Effective Solution.
  • In house genuine Spares Parts & Service Support.
  • ISO 9001-2008 Certified Company.

 

Why Prakash Pump?

The Company comprises of Trained, Experienced & dedicated Technical &Management Team. Our Sales & Service team is always ready to provide the Correct Technical & best Commercial Solutions according to End-user’s requirement. We offer our Products throughout the Middle East Asia & India at most competitive prices & maintain high quality of raw materials used for Production & Assembling. We adequate high value of Stocks in our corporate office Situated in Al-Ain (U.A.E) to serve the Middle East Market.

All items available on prakashpump are delivered to you with the brand’s warranty and protection promise!

All items available on prakashpump are guaranteed being original stock from the brand, the distributor or the manufacturer warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default.

The warranty begins on the day that your item(s) is received (item delivery day) and lasts as per the brand’s Terms and Conditions (mentioned on the attached warranty).

We offer you 24 Months complete product warranty(for specific models only). If you found any mistake in our product within the given guarantee period just send your message through our various communication method like our chat function, In this chat box you can type your query so you can easily contact us or you can directly contact us throw WhatsApp, call or email our service team member will contact you and within 24 to 48 hrs. he will come to your place and solve your problem.

In case the product is defective on delivery, the after sales service will decide whether the product should be replaced or repaired. However, repairs are not accepted under the following conditions:

The defect is due to improper use (improper voltage, exposure to liquid, abuse or misuse etc…);
The serial number on the product is unknown;
The item has been repaired by a third party.